Orders

 

The website allows a person (“user”) to place electronic orders ("order") for one or more products on offer as long as such products are available and not sold out.

A purchasing contract ("sale") between the user and Elizabeth Summer shall be complete only once a user has placed an order and the payment has been processed fully, meaning Elizabeth Summer has received and accepted the payment.

                                                                                                                                                                      

 

Payment

 

If payment fails due to the account not existing, insufficient funds, the credit card number or other information being incorrect etc. the purchase will not be successful. The above is dependent on the product being available.

For EFT payments kindly note the following:

• The banking details are on the receipt
• You have 24 hours to pay and send us proof of payment.
• If you don't pay in time, we'll cancel the order on your behalf.
• Orders placed after hours, on weekends or public holidays will be processed on the next official business day.

If you have any issues with payment, please contact us on info@elizabethsummer.com

If you wish to pay cash into the Elizabeth Summer bank account, the bank charges will be for your account. You will be required to make a further payment to cover the cost of a cash deposit fee.

For payments made from outside of South Africa, please ensure that all bank charges are covered from your side. Elizabeth Summer is not liable for bank charges incurred for international bank transfers.

                                                                                                                                                                      

 

Reservation of Items

 

Products cannot be reserved by a user to be bought at a later time. Placing an item in your cart without processing the payment for the order will not lead to a successful order being placed nor the reservation of (an) item(s).

If an item is listed as “on hold”, this means that a user currently has the last of these items in their Elizabeth Summer shopping cart. If the cart expires without payment being made, this item will be released back into the online store.

                                                                                                                                                                      

 

Availability

 

Please note that the stock of all items on offer is limited. Elizabeth Summer will make all reasonable attempts to ensure that customers are notified when stock may be low.

If Elizabeth Summer is unable to fulfill an order at the advertised price because stock is sold out or unavailable, Elizabeth Summer will let you know and you will be entitled to a reimbursement or a credit note for the Rand value you have paid for such product. New stock is subject to a change in price without notice.

                                                                                                                                                                      

 

Termination of Suspected Fraudulent Orders

 

Elizabeth Summer reserves the right to cancel or refuse to fulfill any order if fraudulent suspicion arises. This includes but is not limited to instances of suspected stolen credit cards.

On occasion, Elizabeth Summer may request a copy of your official identification document or the front of your credit card to verify the transaction with the relevant bank. Elizabeth Summer may cancel any order where the necessary documentation is not provided in a timely manner (usually within 24 hours).

In the event of a fraudulent purchase being placed on Elizabeth Summer e-commerce website/online store, cardholders will be advised to initiate a chargeback via their bank in order to be refunded. Elizabeth Summer does not process refunds for orders suspected of fraud.

                                                                                                                                                                      

 

General Conditions

Service Disruption

 

Elizabeth Summer reserves the right to limit or discontinue the functionality of the site. While we strive to be online continuously, we cannot exclude cases in which the web page may be unavailable. In rare cases, this may cause data loss.

Elizabeth Summer cannot be held liable for cross-browser incompatibilities that cause checkout or payment failures. We recommend that you browse with Google Chrome, Safari or Firefox.

                                                                                                                                                                      

 

Intellectual Property

 

Elizabeth Summer and participating vendors retain all copyright and other rights to services, as well as listings, information, images, videos, and databases (the "Property Protection"). A modification, reproduction, publication, disclosure to third parties and/or exploitation of the protected property without the prior written consent is expressly prohibited by Elizabeth Summer.

                                                                                                                                                                      

 

Termination/Cancellation of Orders

 

Elizabeth Summer reserves the right to cancel or refuse to fulfill any order it suspects of being fraudulent. This includes but is not limited to instances of suspected stolen banking details/cards. On occasion, Elizabeth Summer may request a copy of your official identification document or the front of your credit card to verify the transaction with the relevant bank. Elizabeth Summer may also refuse to refund you on the basis of the transaction being suspected as fraudulent - you may then initiate a chargeback process from your bank if you wish to receive a refund.

                                                                                                                                                                      

 

Changes in General Conditions

 

Elizabeth Summer reserves the right to revise these terms and conditions from time to time and at the discretion of management. If you disagree with the general terms and conditions we do not recommend the use of our service. You will be required to accept the T's & C's every time you transact on our website/online store.

We reserve the right to ban any individual uploader or website domain from using our services for any reason.